Service Marketplace & Case Management Platform
Parivar Mitra — Family Assistance Service Platform
A Pune-focused family assistance and local coordination platform built around service requests, coordinators, approvals, documents, timelines, payments and transparent case updates.
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Business context
The challenge
Turn sensitive real-world family support workflows into a clear digital process for NRIs, busy families, elderly-support scenarios and remote property owners.
Our approach
Digital solution
Structured the platform around service discovery, request creation, coordinator assignment, quotation approval, progress tracking, documents, messages, receipts and completion records with role-based visibility.
Delivered experience
Key capabilities
Service request and coordinator workflow
Quotation and approval visibility
Customer dashboard with documents and messages
Pune service-area architecture
NRI and family-support user journeys
Result
Outcome
A service platform that gives customers one organized view of family assistance cases while supporting accountable coordination, documented activity and operational scalability.
More work